SHELL PRIVILEGE TERMS AND CONDITIONS

1. Shell Privilege (“Promotion”) is managed by PT. Shell Indonesia (referred to as “Shell”).
2. This Promotion is open to all Shell consumers in Indonesia (“Participants”) at selected participating Shell Advantage Rewards (SHARE) Program outlets (“Participating Stores”).
3. Products that are eligible for this Promotion are:
   • Shell Helix City 0W20 (1 L & 4 L pack size)
   • Shell Helix HX7 5W40 (1 L & 4 L pack size)
   • Shell Helix Ultra 5W30 (1 L & 4 L pack size)
   • Shell Helix Extend 0W40 (1 L & 4 L pack size)
4. To participate in the Promotion and redeem the Promotion Benefits:
   • Participants must register to become Shell Privilege members as customers.
   • Participants will receive information about the promotion via SMS after the Participant has successfully registered for an account.
   • Participants must make oil changes at participating outlets to redeem the Promotion Benefits.
   • Participants must buy products that meet the requirements from participating outlets and service their vehicles using Products that meet the Promotion requirements at participating outlets for at least 3 Liters of the same participating products in one oil change process.

   For the avoidance of doubt, Participants who purchase Products that qualify for the promotion from parties other than participating outlets are not eligible for this Promotion.

5. Participants who fulfill all the steps mentioned in Article 4 can enjoy the following Promotion Benefits:



Participating Product*	E-Voucher Reward
Shell Helix HX City 0W20 (1L / 4L)	Get IDR 50,000 e-voucher.
Shell Helix HX7 5W40 (1L / 4L)	Get IDR 75,000 e-voucher.
Shel Helix HX Ultra 5W30 (1L / 4L)	Get IDR 100,000 e-voucher.
Shell Helix HX Extend 0W40 (1L / 4L)	Get IDR 150,000 e-voucher.




6. Only one (1) Promotion reward per Shell Privilege account & one (1) vehicle plate number registered in Shell Privilege account can be redeemed during the Promotion period at participating outlets. Further exchanges with the same / different vehicle will not be served.
7. By participating in this Promotion and redeeming Promotion Benefits, Participants expressly consent and agree to:
   • Participate in this Promotion and be bound by the Promotion Terms and Conditions, including all Shell decisions regarding the Promotion;
   • Permit Shell, its Affiliates and its agencies to process and disclose to third parties, all Participants' personal data provided by Participants for the Promotion for any and all purposes in connection with this Promotion and any and all other activities related to or arising out of the conduct of business or Shell businesses and its Affiliates. The terms and conditions of the privacy policy can be seen at here;
   • Permit Shell to collect, use, disclose and share among itself and its service providers the personal data of Participants, including photos or audio-video recordings or other recordings containing Participants for publicity and/or use in advertisements in all media, in original or edited form, and to promote the Promotion or otherwise without further notice, remuneration or compensation; and
   • Authorizes Shell to process personal data of Participants in accordance with the terms of this Promotion and in accordance with the Promotion's privacy policy which is an integral part of the Promotion Terms and Conditions.
8. All Shell decisions regarding all matters, including but not limited to Participants' eligibility status, Promotion mechanism and/or Promotion Benefits for this Promotion or in the event of a dispute, are final and binding and no correspondence or appeal will be served.
9. Shell reserves the right to cancel, terminate or postpone this Promotion with or without prior notice. For the avoidance of doubt, the cancellation, termination or postponement of this Promotion by Shell does not entitle any party to claim or seek compensation against Shell for any and all losses or damages suffered or incurred by anyone as a direct or indirect result of any cancellation, termination, or delay action.
10. Under any circumstances, Shell will not be liable for any loss or damages, including without limitation, loss of income, profit or goodwill, direct or indirect damages, incidental, consequential, to exemplify, punishable, or specific to any party, including third parties, regardless of whether it arises under contract, statutory damages, negligence or otherwise, in connection with this Promotion, even if Shell has been notified of this possibility of damages in advance, and all such damages are expressly excluded.
11. All Participants are solely responsible for all taxes, duties, government fees or other fees that may be levied against them under applicable law, if any, in connection with this Promotion.
12. Shell reserves the right at its absolute discretion to amend, delete or add to any of the PROGRAM Terms and Conditions from time to time without prior notice.
13. These Terms and Conditions, as may be changed from time to time, apply to the terms or statements mentioned in other promotional materials that advertise this Promotion.
14. For more information, please contact PROGRAM Customer Service at (021) 2212 4565.
15. If there is any inconsistency, ambiguity or difference between the English and Indonesian versions of these Terms and Conditions, the Indonesian version of these Terms and Conditions will prevail.